For residents of Ottawa and the surrounding area.

Select a Counselling Service

Quick access to a free counselling session.

We offer each person 1-3 individual counselling sessions. Most clients tell us just one session is enough.


We don’t offer on-going long-term counselling beyond 1-3 sessions. We are also not able to offer documentation for court-involved individuals.



We provide a safe and supportive space for everyone. We do not tolerate abusive language or behavior, ensuring a respectful and healing environment for all our staff and clients.

COMING SOON

Newcomers – Immigrants and Refugees

Mental health counselling for recently arrived immigrants and refugees. Service is culturally responsive and offered in various languages. Individual, couple and family sessions

Services available in English, French, Arabic, Creole, Farsi and Spanish

Newcomers – Immigrants and Refugees - Youth and adults

Adult mental health

45-90 minute confidential and supportive counselling session 

Services available in English

Services offerts en français

Servicio disponible en español

الخدمات المتوفّرة بالعربية

目前暂时无法提供普通话服务。请在一月中旬回来查看是否有空位。对于由此给您带来的不便,我们深表歉意。

18 years and older

Book a Session

Adult Substance Use Health and Addictions

45-90 minute confidential and supportive counselling session for substance use, gambling and gaming addiction challenges.

Services available in English

Services offerts en français

18 years and older

Book a Session

Youth and family mental health

45-90 minute confidential and supportive counselling session for youth and/or their caregivers

Services available in English

Services offerts en français

Servicio disponible en español

الخدمات المتوفّرة بالعربية

目前暂时无法提供普通话服务。请在一月中旬回来查看是否有空位。对于由此给您带来的不便,我们深表歉意。

12 to 17 years old

Book a Session

Youth Substance Use Health and Addictions 

45-90 minute confidential and supportive counselling session for youth related to substance use, gaming, gambling addiction challenges. Caregivers also welcome.

Services available in English

Services offerts en français

12 to 25 years old

Book a Session

Child and family mental health

Child, caregiver and/or family support. For infants, toddlers and children under 12 struggling with mental health, social, emotional, and/or behavioural concerns.

Due to high demand, unfortunately, availability is currently low. If you are unable to book a counselling session, please check out this parent and caregiver support group. 

Services available in English

Services offerts en français

Children under the age of 12 and their loved ones

Book a Session

African, Caribbean, and Black community counselling

Confidential and supportive counselling by the community, for the community.

Services available in English

Services offerts en français

16 years and older

Book a Session

Indigenous counselling

For Ottawa's First Nations, Inuit and Métis community members of all ages that self-identify as Indigenous. Confidential and supportive.

Services available in English

First Nations, Inuit and Métis

18 years and older

Book a Session

2SLGBTQ+ counselling

Confidential and supportive counselling by the community, for the community.

Services available in English

Services offerts en français

16 years and older

Book a Session
WHAT TO EXPECT

How does it work?

Booking a Session

You provide brief information on this secure site. Then choose the counselling time, Monday to Friday, that works for you. 

Confirmation

You will receive an email confirmation. At your appointment time, the counsellor will call you. 

Your Counselling Session

One 45-90-minute counselling session may be enough to address your needs. Other support options can also be discussed during your session.

Counselling Connect services are provided by more than a hundred counsellors of diverse backgrounds and experience including Indigenous communities; African, Caribbean and Black communities; other racialized communities; and 2SLGBTQ+ communities. Their perspectives and approaches bring a lot of value to you, our client. See our Anti-racism and discrimination statement.

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